Update from 15 July 2020.
The epidemiological situation has worsened in Croatia and the number of newly infected has increased in the last few weeks. Therefore the National Civil Protection Headquarters introduced following measures and decisions for prevention and containment of the further outbreaks and spreading of the COVID-19 virus:
Effective from 13 July 2020 face masks (reusable) or medical masks are mandatory for:
- employees of health care institutions and persons visiting patients, if visits are allowed
- drivers, other employees in public transport vehicles and public transport passengers
- workers in shops and customers during their shopping
- workers in restaurants who are in contact with guests or work in serving and preparing meals and beverages
- other persons bound to do so by special instructions and recommendations of the Croatian Institute of public Health
- post offices and banks and all other services in which people have to wait in queues
- and in all other service activities with close contact between service providers and the customer like hairdressers, cosmeticians, massage therapists, nail parlors and similar.
Hand sanitation is very important and should be used frequently after contact with other people and, especially, when entering and exiting stores, shops or other institutions.
Also, it is very important to keep personal distance of min 2 m indoors, and 1,5 m outdoors at all times.
The special regime is introduced on the borders for passengers from third countries traveling to Croatia: mandatory quarantine for 14 days after arrival or for 7 days, provided the passenger takes a PCR test, at his own expense.
Since the epidemiological situation regarding the COVID-19 disease in Croatia is stabilising with very few people getting ill and more people getting healthy, the restrictive measures are mostly loosened and public life is slowly getting back to normal.
Almost all activities and public events are now allowed, with certain restrictions.
While conducting all business and activities, adhering to personal distance and hygienic recommendations are recommended. Wearing a face mask, keeping personal distance of min 1,5 meters and hand disinfection are recommended! Wearing protective face masks and disinfection of space, tools and hands are obligatory for persons who conduct service activities in close contact with people, such as hairdressers, cosmetitians, massage therapists.
Gatherings are allowed, but not more than 40 people at one place.
Most schools are reopened for a limited number of students, while class is still being organised remotely – through internet and TV.
Public transport is now reactivated. Movement between provinces is allowed and you do not need an e-pass to leave the place of residence anymore.
National borders are opened and Croatian citizens can now enter and exit the country while adhering to the Public health service recommendations. Traveling to other countries, though, depends on the entry restriction regulations of those countries
In Croatia a state of epidemic has been declared on 11 March 2020. There are measures taken to prevent the spread of the Coronavirus. Public life and movement are still restricted!
All shops are now opened except those in shopping malls!
Gatherings of more than 5 people are prohibited.
Kindergartens, schools and universities are closed until further notice. Students are continuing their education from home through online learning.
Most public events are suspended.
Cultural activities like theaters, cinemas, concerts, festivals, shows and fairs are suspended, except libraries, museums, galleries, antiques and bookstores which are now open.
Business engaged in service activities, except those that can’t avoid close contact with customers are allowed to work, respecting physical distance measures (for example, carpenter, tailor, locksmith, travel agencies, photo studio)
Bars, pubs, restaurants, clubs and catering establishments are closed. Restaurants are allowed to deliver prepared food.
Public kitchens are open only for takeaway.
Service activities in close contact with customers (e.g. hairdressers, barbers, beauticians, pedicures, massage parlors) are allowed to open from 4 May, in the special regime and respecting the prescribed epidemiological measures.
All sports competitions and organized training practices are suspended, and gyms, sports centers, fitness and recreation centers are closed, with the exception of training of I and II. category athletes in individual sports and senior sports teams competing in the highest level of competition.
Children playgrounds and public sports fields are allowed to be used from 4 May.
Children’s and other workshops and organized dance schools are suspended.
Driving schools and foreign language schools are suspended.
Religious gatherings are allowed from 2 May, in the special regime and respecting the measures of physical distancing and other epidemiological measures.
All those who have not been suspended and are continuing to work must adhere to strict hygiene rules.
Public transport between cities is suspended. Movement between provinces is restricted and allowed only for necessary purposes and with the position of the e-pass issued by the authorities. Movement within the provinces is allowed, and urban public transport is operating again.
Taxis work, but cars have to be disinfected after every passenger and also adhere to strict hygiene rules.
Update from 27 April 2020.
Relaxation of the epidemic protective measures
Since the epidemiological situation in Croatia is stabilising with fewer people getting ill and more people getting healthy, in order to relaunch the economy and other activities in the context of a declared epidemic of COVID-19 disease, restrictive protective measures are going to be loosened and some activities are going to be allowed again in the next weeks. The loosening of the restriction measures is going to be carried out gradually in 3 phases starting from Monday, April 27th and May 4th and 11th, There are still going to be strict hygienic and personal distance rules and the allowed activities are going to be carried out with adjustment to the situation.
The relaxation phases in detail:
PHASE 1 – April 27th, 2020
- Shops, except those operating within shopping centers, are allowed to open.
- Business in service activities, except those in which close contact with customers is observed, respecting physical distance measures (for example, carpenter, tailor, locksmith, travel agencies, photo studio).
- Public city and suburban transport lines and express lines for islands not connected by ferry.
- Libraries, museums, galleries, antiques and bookstores
- Training of I and II. category athletes in individual sports and senior sports teams competing in the highest level of competition
- The state professional exam for priority groups of students
- Religious gatherings will be allowed from May 2nd.
- Full operation of the public health system, with the restrictions in line with the Ministry of Health measures
- Full operation of the private health system, with due regard for specific epidemiological measures
- Business entities engaged in service activities in which close contact with clients is observed, with respect to specific epidemiological measures (for example, hairdressers, beauticians, barbers, pedicurists, physiotherapists, massage parlors)
- Gatherings of up to 10 people in one place allowed, while respecting physical distance measures
- Shopping malls reopening, with respecting specific epidemiological measures
- Preschools and elementary classes from grades 1-4 and special classes and working with children with disabilities who have a teaching assistant
- In higher education, laboratory and clinical exercises and practical work allowed in small groups
- Reopening of inter-county and domestic air services
- Allowing restaurants to work exclusively in outdoor areas and terraces
- Allowing hotel/hostel restaurants to work only for users of accommodation services
- Operation of national and nature parks allowed
- Expanding opportunities for issuing e-passes
Medical help and further information
In case you feel the symptoms of possible COVID-19 infection (coughing, fever, shortness of breath), DO NOT go to the medical center, but call your doctor first. If this is not available, call 112 for further instructions.
Organisation JRS has opened a call centre about Coronavirus for refugees
in Arabic: +385 97 645 9593 i +385 97 630 7910
and in Farsi: +385 97 660 2674
Legal assistance by mail and telephone – for legal counseling and free legal aid you can contact Centre for Peace Studies (CMS) at firstname.lastname@example.org or on 091240 0185. 9am to 1pm.
Social service centers work only with emergency cases. Contacting social workers through phone or email is prefered.